Lock 'N' Block®

Edam Credit Union is excited to offer Lock’N’Block®, a service that lets you "lock" your Interac Flash debit card to "block" unauthorized or unwanted use through your mobile app or online banking.  It is perfect for those times you have misplaced your debit card.  You can lock your card temporarily until you have either found it, or determined that it has actually been lost or stolen.  If you find it you can unlock it yourself, however, if it is lost or stolen you need to report it to our office and we will close the card and order you a new one. 

With Lock’N’Block®, you can:

  • Lock your Edam Credit Union debit card.

  • Block purchases and refunds.

  • Block ATM transactions.

  • Block all international transactions.

  • Have the peace of mind knowing that you have control over your Edam Credit Union debit card.

To access Lock'N'Block® through online banking

  • Log in to online banking

  • Click Account Services > Lock'N'Block®

  • Select the card and toggle to either ‘lock’ or ‘unlock’.


To access Lock'N'Block® through your mobile app

  • Log in to your mobile app

  • Tap the Lock'N'Block® icon

  • Select the card and toggle to either ‘lock’ or ‘unlock’.

 

Benefits of Lock 'N' Block

  • It’s quick, easy, and convenient.

  • Protects you from occurrences of fraud. Much of the debit card fraud happening today occurs outside of Canada. You can block/unblock all international transactions with the Lock’N’Block® feature.

  • Empowers you to control access to your debit cards anytime, anywhere.

  • If you lose or misplace your debit card, you can log in 24/7 and block your own card immediately until you find it or have the opportunity to report it lost or stolen.

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