Lost or Stolen Card?
If your card is lost or stolen, or if you feel your PIN has been compromised, please report it immediately:
For your Member Card® Debit Card
During regular office hours contact our office at 306-397-2242.
After hours contact Everlink at 1-888-277-1043.
**NEW** - Lock'N'Block is a mobile card lock service that allows you to lock your credit union debit card or block transactions by using the mobile app or MemberDirect online banking. Lock'N'Block makes it easier and faster for you to protect your accounts when you have misplaced your debit card. You can lock your card temporarily until you have either found it, or determined that it has actually been lost or stolen. If you find it you can unlock it yourself, however, if it is lost or stolen you need to report it to our office and we will close the card and order you a new one.
For your Edam Credit Union Collabria Mastercard® contact Collabria Cardholder Service at 1-855-341-4643.
Travelling? Let Us Know
Are you planning on travelling soon? Whether it's for a three day ski trip to the mountains, or a month-long vacation to the south, let us know before you go. Advising us of your travel plans before leaving will ensure that you have uninterrupted access to your money while you are away.
Letting us know when and where you will be travelling aids in extra security for you and your money. All accounts are monitored for suspicious or unusual card activity. Without notifying us of your travels, transactions for high amounts, out of the country, or more frequently than usual can result in your card being blocked for security reasons. Contacting us will avoid any disruptions to your card use while you are away from your normal business area.
If you have a Member Card® Debit Card please contact our office at 306-397-2242.
If you have an Edam Credit Union Collabria Mastercard® please contact Collabria Cardholder Service at 1-855-341-4643 prior to your departure or utilize the travel form available online through MyCardInfo. When traveling internationally, please contact Cardholder Service at our international collect number, 1-647-252-9564.