Introducing the Edam Credit Union Mobile App, available on iPhone® and Android™ devices.
How do I download the mobile app?
Using your iPhone®, search for “Edam Credit Union” in the App Store
Select the app icon, and verify that the author of the app is Edam Credit Union
Tap the icon marked “Free”, then tap again when it changes to “Install”
Using your Android™, search for “Edam Credit Union” on Google Play™
Select the app icon, and verify that the author of the app is Edam Credit Union
Tap the icon marked “Install”, then tap “Accept” in the next screen
Check balances in a flash with QuickView
Now you can browse selected account balances on the go, even before you’ve logged in.
Just activate the QuickView feature in the app and a single tap of the screen will keep you in the know.
Privacy and Security
It’s our priority to keep you information safe, which is why our mobile app uses the same high level of security as our online banking website.
Version 13 Mobile App Udate (March 2018):
**Depending on your device settings, your mobile app may be updated automatically or you may have to visit the App Store or Google Play on your device and complete the update.
We are excited to announce that Version 13 of our Apple iOS and Android app are now available! It will fix bugs, provide performance improvements and introduce new features.
The new features for this version are:
Touch ID enabled for supported Apple devices. Members can now login using their fingerprint after setup.
When you launch the V13 app for the first time a pop-up message will appear to let you know that Touch ID is now available in the app and can be setup by going to ‘Settings’. Click OK.
Login via your Personal Access Code (PAC)
Go to Settings. Tap on Touch ID. Please remember that Touch ID is only available for Apple products.
Once the member clicks on this option for the first time, they are presented with Touch ID terms and conditions. The member needs to accept these to proceed. Accept the Agreement.
Enable the Touch Login by sliding the button to the right. A caution message will be displayed, tap on "Enable Touch Login".
As an additional security measure you will then be required to enter and save your PAC to complete the Touch ID login setup . If the PAC is correct then the Touch ID will be enabled for the member and member is returned to the setup page.
The next time you login the Touch ID message prompting you to use your fingerprint to login will be displayed. Make sure to scan the finger that is setup on your device for a successful login.
Important Touch ID notes
Touch ID is only available on devices that support Touch ID. Supported devices include iPhone 5s or later, iPad (5th generation) iPad Air 2 or iPad mini 3 or later.
Once Touch ID is enabled, any fingerprint that is stored on the device can be used to login into the accounts. Always make sure that touch ID is enabled on devices that belong to you.
Touch ID aka biometric login is linked to the PAC of the member. Hence when the member changes/updates their PAC, next time when they login they will be prompted the Touch ID screen but will be directed to the PAC page. This is an additional security measure to make sure that when there are changes with the account login information it is updated. On subsequent attempts the member can login using Touch ID and they do not need to enable touch ID again.
When the member adds or deletes a fingerprint from the device, on the next time they login, they will be prompted to enter their PAC first as a security measure. The member can continue to login using Touch ID on subsequent attempts.
Landscape and portrait mode for tablets
Enhanced Search and Filter screens
Version 15.1.33 Mobile App Update (August 2020):
We are excited to announce that Version 15.1.33 of our Apple iOS and Android app is now available! It will fix bugs, provide performance improvements and introduce MiSnap™!!
The MiSnap technology will improve speed, reliability, and accuracy of deposits through Deposit Anywhere™ on the Edam Credit Union Mobile App. Instead of centering the cheque and tapping, the software uses the phone's video camera to determine when it is centered and automatically captures the picture. Tapping can distort the image, therefore the elimination of this should result in significantly fewer instances where the retaking of a picture is required.
The MiSnap release also resolves the issue with Android 10 Google Pixel's camera button being blocked by the soft home button. The MiSnap upgrade eliminates this issue, and the workaround that has been in place since September 2019 is no longer required.
Depending on your device settings, your mobile app may be updated automatically or you may have to visit the App Store or Google Play on your device and complete the update.
Version 15.2.53/15.2.54 Mobile App Update (August 2022):
We are happy to announce that Version 15.2.54 of our Apple iOS and Version 15.2.53 of our Android app is now available! It will fix bugs and provide performance improvements!
Please note that Version 15.2.53 of our Apple iOS was also rolled out, however the color scheme was incorrect (grey instead of red). Although that version is authentic to Edam Credit Union, Version 15.2.54 is the latest version that you will be forced to upgrade to, by August 29, 2022.
Depending on your device settings, your mobile app may be updated automatically, or you may have to visit the App Store or Google Play on your device and complete the update.
FAQ about our mobile app:
Do I pay anything?
Absolutely not. The Edam Credit Union Mobile App is free for our members to download, and you will never be charged for using the app. However, since the mobile app uses data, your carrier may charge, so standard data and messaging rates may apply.
What is QuickView?
The unique QuickView feature displays the balances of your selected accounts at any time the app is open, without needing to login first.
Does the QuickView feature automatically display my balances?
The default setting of the QuickView feature is “Off”. You can turn on Quickview under Settings/Preferences on the mobile app.
Will the mobile app work if I have a shared or joint account?
Yes. Just enter your account details as you normally would.
If my phone is lost or stolen, will my information be at risk?
Your account can only be accessed by entering your personal access code. However, if you’re activated the QuickView feature, your account balances will be visible. For additional security, we recommend you keep your iPhone®password protected. Please note: at any time, you can stop the mobile app from accessing your account information by unpairing it on our banking website. As a rule, you should contact your mobile carrier right away to deactivate your phone. You may also change your personal access code by contacting us at (306)397-2242.
How do I remove the app from my device?
For iPhone®users: Removing the app is as easy as tapping and holding your finger down on the Edam Credit Union Mobile App icon, then tapping the “X” in the top right corner.
For Android®users: If you’ve installed an app on your phone or tablet using Google Play that you no longer want, you can uninstall it by following these steps:
Visit your device’s Settings menu>Apps or Application manager (this may differ depending on your device)
Touch the app you’d like to uninstall
With a host of convenient features, it’s a fast and secure way
to handle everyday banking wherever and whenever it suits you.
With the Edam Credit Union Mobile App you can:
Check your account balances and account activity
Pay Bills (including recurring) and add new bill payees
Deposit cheques on the go with Deposit Anywhere™
Transfer money between accounts
Manage scheduled payments and transfers
Send or receive INTERAC® e-Transfer†
Add an INTERAC® e-Transfer† recipient from your mobile contacts
Lock 'N' Block® your Interac Flash Debit Card
Add and Manage Alerts - the alerts icon will appear on the second screen of your mobile banking app
Ability to receive alerts as notifications on iOS and Android devices - you will find the "notifications" option within the alerts icon under "settings"
You will use the same login credentials as you do for MemberDirect.
If you are not currently signed up for MemberDirect, contact us today
and we will get you started!